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Last updated on 30th September, 2026
This Privacy Policy explains how DocuSensa, built and operated by Aviara Labs Private Limited, collects, uses, shares, and protects your information when you use our platform. By using DocuSensa, you agree to the practices described here.
1. Information we Collect
We collect only what we need to run DocuSensa and support you.
Information you give us
Account information such as your name, work email, phone number, and organization details when you sign up or contact us.
Your content such as your name, work email, phone number, and organization details when you sign up or contact us.
Billing information processed through our payment providers. We do not store full card numbers on our own servers.
Information we collect automatically
Account information such as your name, work email, phone number, and organization details when you sign up or contact us.
Your content such as your name, work email, phone number, and organization details when you sign up or contact us.
Billing information processed through our payment providers. We do not store full card numbers on our own servers.
2. How we use your Information
To provide the service, including reading your documents to extract requirements, generate grounded drafts, and return results to you.
To operate and improve the platform, diagnose issues, and develop new features.
To communicate with you about your account, updates, and support requests.
To keep the platform secure, prevent fraud, and enforce our terms.
To meet legal obligations where applicable.
Your uploaded content is used to provide the service to you. We do not sell your content, and we do not use your private documents to train models for other customers.
4. How we Protect your Information
Your content is scoped and isolated per organization, access is controlled through role-based permissions, and activity is recorded in project-level audit logs. We use encryption in transit and at rest and apply reasonable technical and organizational safeguards. No system is perfectly secure, so we cannot guarantee absolute security.
5. Data Retention
We keep your account and content for as long as your account is active or as needed to provide the service. You can request deletion of your account and associated content at any time, after which we remove it within a reasonable period, subject to legal retention requirements.
6. Your rights and choices
Access and update your account information at any time.
Delete your account and associated data by contacting us.
Opt out of non-essential communications using the unsubscribe link or by contacting us.
Data protection rights under applicable laws, including the Indian DPDP Act, may allow you to request access, correction, or erasure.
7. Children's Privacy
DocuSensa is a business product intended for use by organizations and is not directed at children under 18. We do not knowingly collect information from children. If we learn that we have, we will delete it.
8. Changes to this Policy
We may update this policy from time to time. The current version will always be available here, and we will note the date it was last updated at the top of the page. Significant changes will be communicated through the product or by email.
DocuSensa is built and operated by Aviara Labs Private Limited.
Email support@docusensa.com or write to us at 5th Floor, A-57, Sector 136, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India.